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Terms of service

Customer Care
- Didn’t Work? Don’t worry!  Contact us… via Email up to 24 hours after your payment. 
Banyancollective.in@gmail.com
- Digital products can take up to 24 hours to be find in your email inbox or junk mail, please check again before contacting us.
- We cannot accept responsibility for the wrong email address being used with an order. 
- All refunds are subject to each case and can be refunded to only original payment method within 4-6 working days.
- Cancel subscription? Will be automatically done before the next monthly renewal. Please make sure you receive confirmation to the unsubscribe request.

Payment Methods
- Credit / Debit Cards Via Razorpay

Privacy & Safety
- We collect e-mail addresses only if you subscribed to our website, we are recommending you to Subscribe to stay updated about new features, You may, however, visit our site anonymously.
- Do we use “cookies”? Yes, Like many websites, we use “cookies” to enhance your experience and gather information about visitors. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your specific browser settings. As each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly.
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
- We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

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